01
Every enquiry followed up
Each buyer enquiry and inspection becomes a follow-up task for a named person, so no buyer is left waiting.
Command Centre
Our own system.Built for real service.
Command Centre is the system we built to run Derwent Real Estate. Every property, enquiry, task, offer and document sits in one place, so the follow-up never depends on memory.
It’s our advantage. And when you work with us, it becomes yours.
For sellers
A campaign thatnever goes quiet.
What Command Centre does for you while your property is on the market.
02
Your listing, watched
We track your listing’s views and enquiries on the portals against our other listings, and act early if interest falls.
03
Pricing with the full picture
Our advice draws on your listing’s performance, comparable listings, enquiry against past levels and wider market and policy changes.
04
Offers and agreements in writing
Offers are recorded in writing and agency agreements are signed online, so every step is documented.
05
Updates you can count on
Vendor updates are scheduled, and a written campaign report is available whenever you want one.
For landlords
A property that’slooked after.
Command Centre works alongside PropertyMe, our trust accounting and tenancy system, so the team sees each property’s history and next step.
01
Leasing
Advertising, enquiries, inspections and applications are coordinated around the rental strategy. Our team assesses applications and makes a recommendation to the owner.
02
Rent and renewals
Tenancy records, rent monitoring and upcoming lease dates support documented follow-up and timely rental reviews.
03
Inspections
360° inspection records build a condition history that helps our team explain changes and maintenance priorities to owners.
04
Maintenance
Requests, owner approvals and work progress are tracked together so the team can follow an issue through to completion.
05
Documents and key dates
Centralised records and structured reminders help the team coordinate lease documents, inspections and compliance tasks.
06
Owner reporting
Income, expenditure and property information support our recommendations and the decisions you need to make.
Ask us to walk youthrough it.
When we meet, ask how we would handle your campaign, an inspection issue or the next renewal for your property.
Looking for a tenant service?
Use the relevant service so your request includes the information our team needs.